Add Texting to Increase ROI on the Same Ad Spend

Design campaigns to make it as easy and natural as possible for mobile consumers to respond.

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Bring offline calls into the online texting context

Consumers use smartphones for more than calling. Text messages have a 98% open rate, compared to a 20% open rate for emails. Use texting to add a natural way for mobile consumers to respond to advertising and engage with the business that instantly lifts your conversion rates.

Enable texting on all tracking numbers and add "text us" to all advertising:

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Text messaging is what consumers expect

When mobile consumers want to control the conversation, marketers can use text messaging to satisfy this need while doubling the points of contact and increasing engagement.

Double the points of contact

90% of people with mobile phones carry their device with them all the time.

Offer “text us” as a new call to action to give consumers the easiest way to respond that doesn’t require the effort of making a call or filling in a lengthy form.

Recover lost leads

2/3rds of leads will contact a competitor if no one answers their phone call. If a business does miss a call, an automatic text message to the caller can mean the difference between a new happy customer and wasted ad dollars.

Configure textbacks on your text-enabled call tracking numbers and increase conversions.

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Build mobile marketing lists

75% of people would like to have offers sent to them via texts. Now you can easily match your consumer preferences and boost sales.

After the call or an inbound text inquiry, ask the consumer to opt in to your text message marketing and continue nurturing the lead.

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Decrease no-shows

No-shows are costly if you schedule appointments or take reservations, like many of our clients in home services, automotive, health and wellness, and hospitality industries.

Automatically send text reminders to decrease no-shows and improve customer experience.

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Streamline the form fill experience

Make form fills textable to request a specific service, ask for a quote or schedule an appointment. Just one additional option hands consumers the feeling of control and gives your business the power to immediately convert a lead into a customer.

If consumers want to be immediately notified of your response, they can fill out the form on mobile or desktop, and then select, “Submit as text.”

On the business side, all texts are directed to a branch or a call center.

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Get accurate profile data

Phone numbers are unique identifiers and stay with mobile consumers for years, while email addresses are becoming disposable.

Offer consumers the option to text your business, and reap the rewards of accurate consumer caller ID and rich profile data associated with it.

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How it works

Text messaging can become a part of any advertising campaign you are running, increasing conversions and improving customer experience. No matter where a consumer sees your ad, they will have the option to text and the conversation can continue seamlessly between the texter’s native texting app and the chat client that the business is using.

Consumer searches for a service

Reviews the ad offer

Chooses to call or text

A preset offer
pops up in native app

The business
responds through
their chat app

Lift ROI in all scenarios with Text Messaging

Before or instead of the call

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After the call

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If the call was missed

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Respond to inbound text messages with any of our chat app integrations

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Add texting to get more leads and improve conversions

Let’s talk about how text messaging can life the ROI of the campaigns you are already investing in and what new campaigns you can launch with text.

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