Get higher ROI
on your existing advertising spend
A great customer journey delivers better campaign results. Smart Routing optimizes the entire customer experience by giving you the ability to route all calls and texts to the person best able to engage and convert.
EFFICIENT, AND EFFECTIVE RESPONSE
When a consumer responds to your ads and expresses intent, success depends on responding and engaging quickly and efficiently. Smart Routing helps you capitalize on your campaigns by letting you customize the customer experience, ensure the most efficient handling of calls and texts, and maximize your return on your marketing investment.
FIND OUT HOW SMART ROUTING CAN MAKE YOUR MARKETING EFFORTS MORE EFFICIENT
Set up your campaign on our Response Analytics Platform, and optimization kicks in right away. Smart Routing is simple and totally in your control. All you have to do is log in to your account to set up your options.
We have the largest inventory of quality local tracking numbers anywhere, in all area codes.
Our toll-free numbers are protected from toll-free pumping and deliver only clean calls.
Quality international tracking numbers for marketers with global reach.
No-cost number inventory transfer for clients with our experienced migration team.
All our numbers undergo an extensive quarantine process to ensure the highest quality.
TOLL-FREE PUMPING PROTECTION
Our fraud prevention algorithms save your business money and time.
TELEMARKETER CALL BLOCK
We stop telemarketer calls from reaching your business with our evolving algorithms.
CALLER INTENT VERIFICATION
We make sure only human and relevant callers reach the advertisers’ sales agent.
CUSTOM CALL BLOCK
Configure a custom list of organizations of numbers that should not reach the business.
DYNAMIC CALL TRACKING
DYNAMIC NUMBER INSERTION
Gain complete attribution by displaying unique tracking numbers to page visitors.
Know which keywords are driving your best phone leads.
SOCIAL MEDIA LEAD TRACKING
Get a full picture of social ad performance by tracking all types or response.
EMAIL CALL TRACKING
Analyze calls driven by your email campaigns with dynamic number insertion.
FORM FILL TRACKING
Track form fill response to your ads without sophisticated marketing automation.
PARTNER LEAD ATTRIBUTION
Get granular reporting on where phone response is referred from.
Send inbound leads to the appropriate local sales team for smooth experience.
‘FOLLOW ME’ ROUTING
Route callers to a queue of sales agents to answer each call even if agents are busy.
Allow callers to self-identify with a menu of options to be connected to the best agent.
TIME OF DAY ROUTING
Stay connected for consumer-centric service.
Our RESTful API allows to fully control the way you ingest rich response analytics data.
CallTelligence dashboard is a user-friendly way to get and schedule reports.
Reliable data to ensure accurate client billing for agencies and ad networks.
We work closely with clients to develop custom reports that answer your specific questions.
PHONE LEAD ATTRIBUTION
We track and attribute leads from all sources and include all response types.
Know what happened during each call with intelligent conversation analytics.
Utilize keyword extraction technology to focus on important conversation topics.
Analyze the whole context of the conversations your agents have with phone leads.
Let real people analyze your inbound calls to navigate the most complex scenarios.
MACHINE-HUMAN HYBRID ANALYSIS
Combine the scale of automated call analysis with human
RICH CUSTOMER PROFILES
Demographic, behavioral, and predictive insights on each inbound phone lead.
CALL DATA INSIGHTS
We analyze millions of calls daily and can help drive your strategy with real data.
Let customers call you, track all call responses to your ads, convert more phone leads.
Add Text Us as a call action easily with our text-enabled lines and communication tools.
Engage leads via the chat client of your choice wiht our integrations and white labeled chat.
Get more leads by making form fills intuitive, textable, and track all form fill responses.
Get attribution and rich profile data on social media leads no matter where they convert.
Meet your customers on messenger chat to continue the conversation wherever they are.
Hide the caller ID to protect the integrity of pay-per-call programs you run for clients.
Be prepared to answer the phone with a prompt before the caller is connected.
Streamline sales operations with clear view into calls sent to business voicemail.
Display the number of delivered calls, but limit advertisers’ access to call details.
Record the phone conversations to review and improve sales agent phone skills.
TELMETRICS PROVIDES EXCELLENT CUSTOMER SERVICE, HAS A VERY RELIABLE ORDERING PORTAL, AND PROVIDES DETAILED REPORTING THAT ENABLES US TO PROVE VALUE TO OUR ADVERTISER.”
– MINDY SWIGARD, SENIOR MARKETING STRATEGIST, BERRY NETWORK INC, YP