Conversation Analytics

Understand every conversation to turn media spend into more leads and more leads into more sales

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Our conversation analysis technology helps marketing and sales teams quickly sort and rank inbound phone calls as they are received by advertisers. The latest in speech recognition and interpretation technology, this is the first scoring solution that uses prediction algorithms to consider both sides of the conversation and the complete context of the voice call.

Imagine what these analytics could mean for your business

Conversation analytics not only tells you what happened on each call, but delivers insight into campaign performance beyond the number of conversions.

If you care about the quality of response your campaigns are generating, let’s discuss how this solution can help you optimize for more sales, not just more leads.

How does conversation analytics help lift ROI?

We developed this technology with our clients and their customers in mind. Talk to our Customer Success team to learn how our clients use this technology and the insights they are able to glean.

Directories

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Agencies

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Brands

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The flexible, open platform to match your needs

We believe in providing the best solution to each and every client. That is why we approach conversation analytics differently. With our open platform, we are able to offer all flavors of analysis and all levels of depth when it comes to using advanced machine learning or human call interpretation.

Focus on specific words in conversations that are important for your business.

Take advantage of the live support team that can listen to your calls.

Automatically classify calls based on your set of categories.

Combined power of automation and human verification to fit custom requirements.

The foundation of our conversation analytics

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Flexible implementation, granular reporting

With accurate, real-time data, you can fine-tune your advertising on the fly and invest more into campaigns that drive not just more calls, but top quality calls. Our open platform allows you to receive the information in the format you want: in a dashboard that automatically visualizes and classifies your phone calls, via API or integrations with the marketing and sales platforms you are already using. All the recordings are available, so you can analyze specific calls even deeper.

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Discover new ROI growth opportunities with conversation analytics

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